Non-existent customer support
Check the Better Business Bureau website before purchasing!
ConradUnited StatesJan 2026
Easy to use machine
This water cooler was packaged well and arrived a day early. The water cooler had all the paperwork enclosed. The user manual was easy to understand, and the installation was quick and flawless. Its working well. So far, we are extremely satisfied with our new water cooler,
EliUnited StatesAug 2025
Myborder never arrived
I bought this machine believing it will be the best, but it never arrived and it was almost impossible to contact drinkpod i tried phone call emails even instagram no answer from then until couple weeks later via email saying sorry but there is nothing we can do. Don't buy from them its the worst customer service you can find.
Mayer Neuman SittonUnited StatesFeb 2024
Very Bad Experience
The hot water doesn't work from the beginning. Tried the options suggested by support but still no luck. I don't recommend this.
Srinivas AdepuUnited StatesFeb 2024
It’s so easy. Love it
JeremyUnited StatesJan 2024
Functionable
It is so simple and functionable.. thats what matters.
Noah KoJul 2022
Tastes Great
I love this machine! Endless supply of cleaned drinking water for my family. The installation took me about 2 hours to complete. The filtered water tastes great. Highly recommended!
Daniel JekicJul 2022
It’s a fantastic system
I love the ease of use (can use hot, cold, and room temperature water), so I don’t have to waste extra time boiling water if I ever need it. The installation was easy and the instruction guide is the best I’ve dealt with in a long time when it comes to kitchen appliances.
Rocio Estrella MarteJul 2022
Would Buy Another!
Very thrilled with this product. I bought it for the office and everybody wants it and now other departments want one! The cold water is nice and cold and the hot water gets nice and hot. I would definitely buy another!
TYJul 2022
better than bottled
We installed our Drinkpod yesterday and we already feel that it's a perfect replacement to our bottle service. The installation was simple and the dispenser looks classy (we ordered a black). The taste is close to bottled water if not same.
Chethan GTJul 2022
Enjoying it
Great machine. Works as expected.
Sang LeeJul 2022
Efficient Water Cooler
Product works efficiently. Great instant hot and cold water
David B AbbotJul 2022
great choice for water cooler
wanted a good waterccooler with good filtration no bottles ice cold and steaming hot water Actually it was not just good but it was GREAT !!! Love it
marcel p.Jul 2022
no more botles
Quick ship and sleek design goodbye pricey water service
MATT D.Jul 2022
easy & great
Purchased a drinkpod and installed it last weekend. Easy to install and works great. Love the fact that it fits under my cabinets on our countertop. Water tastes delicious. Say goodbye to bottled water and all the waste from the empty containers.
Bob W.Jul 2022
Recommended
Great product and technology. Highly recommend!
Suresh D.Jul 2022
Love The Auto Filter Thing
Drinkpod is an easy way to get filtered water right from your kitchen. It's an easy set up and looks beautiful inside the kitchen. Its a fast way to get piping hot water for tea or to cool down with a nice cold cup of water. The filters are easy to set up and having it on auto-buy makes my life so much easier.
Brendon K.Jul 2022
Money well spent
Bought Drinkpod on Groupon. Money well spent!! Wife loves the hot water, I love the cold and hot for tea as well. Unit looks beautiful on the countertop, able to get rid of old Zojirushi boiler, and fridge does not need a water dispenser!
Sam A.Jul 2022
Impressed
I was surprised because the quality and design were so much better than expected.
Sunj J.Jul 2022
Overall Pleased
I have been actively looking forward to an alternative for filtered water. The refrigerator is awkward to fill tall drink bottles and slow to fill larger pitchers. The under cabinet mounted units are expensive and required that I drill through granite, which I did NOT want to do. When I found the Drinkpod unit, I was pleasantly surprised that I could have cold, AND hot water from one unit. The installation was easy (I went from the same source as my refrigerator uses), added a three-way splitter (NOT included), and a couple hours later, had great water. I was only disappointed in that the install kit included was meant for installing to the kitchen faucet. A three-way splitter is very inexpensive and would have saved me a trip to the hardware store. I am also happy that I can easily fill tall water bottles (i.e.
Contigo).
Jayne WJul 2022
happy we found them
We were actually looking for a MoJo filtered water machine, counter top model like I had at a previous employer. They were out of stock and unsure when they would have them. I started my search and found Drinkpod's model. We didn't want to spend the money on bottled water nor do we have the room to stock them. Drinkpod is an awesome solution. We love it.
Gwen W.Jun 2022
NO MORE HASSLE
We used to get bottles delivered but it was a real hassle when I wasn't home and my wife needed to carry them. The Drinkpod makes it so much easier on our family and it looks a million times nicer than those nasty sink faucets that just create a bunch of clutter and destroy minimalism
Allen B.Jun 2022
family fav'
I know it will sound over the top to say this, but the Drinkpod countertop unit has been a game-changer for our entire household. No more, "Who left the damn water pitcher empty?!?!" We simply love it, and I'd certainly buy it again if circumstances warranted.
steve s.Jun 2022
5 stars
Easy to install. Documentation and setup walkthrough communicated very well.
MArcoJun 2022
Kids
I bought this hoping my kids would gravitate to it and ditch sugary drinks. ( or maybe for myself cause I really hate the heavy 5 gal bottles).
In any event, my kids are drinking more water and hardly look for the soda anymore. It's a nice unit and encourages my family to drink water much more than before. Great purchase. Thanks drinkpod!
Adele YJun 2022
Installing Tips
The installation does not take a long time, but the water didn't come out from the dispenser at first.I thought my item was a defect, but the product was fine. It was just a problem with my cold water pressure.My cold water pressure is weak, so my water source couldn't pass through the "800" valve (backflow valve?).However, after I bypassed the "800" valve as in the pictures, the cleaned water started coming out from the dispenser.The filtered water should come out without any power sources, so you don't want to power it on until the water comes out from the dispenser
ChoiSoo M.Jun 2022
Water tastes very very good
Water tastes very very good
LeslyJun 2022
very good for the family. They all like the water
very good for the family. They all like the water
SMJun 2022
NICE
very good price. Saves space. Quality is very good
haeemJun 2022
Great
Like glacier water
vglusJun 2022
Great
Great! Quick and easy to install and water tastes clean !
LarryJun 2022
Best tasting water, better than bottle water.
I’ve been renting a watercooler for a few years and after I got this, I’m cancelling my contract for the rental. The water is crystal clear. Tip: remember to flush the until your getting crystal clear water.
ReinaMay 2022
Great machine
Good machine. Works like a charm. Very quiet cant even hear it when it’s on. Quick shipping. Very easy installation. Instructions were easy to follow with some funny comments in the instructions. For the price you can go wrong. Recommend the DRINKPOD
NykolasMay 2022
So far so good! I had this recommended to me by someone ...
So far so good! I had this recommended to me by someone local and I am not disappointing!The filters last much longer from what the manual says.... We have pretty clean water in my area so that may have something to do with it.
RyanMay 2022
Excellent
Hooked it up using the line going to the ice maker. Instruction was easy to follow and the installation was quick and easy. It operates very quietly and water cools and heat very quickly. The water taste good.
MonaMay 2022
Good Product
Product as advertised. Fast shipping works like a charm
nalaskaMay 2022
Love My Water
This is my 2nd order of this water cooler. It fits great in our office Kitchen area and delivers very cold water. I purchased the 2nd one for my home. Happy with this overall.
AmyMay 2022
Advanced System
I was looking for a product that can purify water to be drinkable quality plus cold/hot water temperature functions built in one machine. I feel lucky that I got the Drinkpod 1000 series. It meets all my need - clean drinkable water, cold/hot/ambient as I like, and easy to install/maintain. All my friends were thinking it is a advanced coffee machine. Love Drinkpod!
Katherine FMay 2022
Still Working Great
I got my drinkpod 3 years ago and it still works perfectly. Saves my time and money for buying gallons of water... all my guests loved how it looks and doesn’t take much space
Margarit KhMay 2022